Communication was good.
When I received the package the products were not packaged properly which resulted in busted bottles and liquid spilling over the entire contents of the box resulting in damaged labels
The damaged products will not be able to sell. I sent two videos to the supplier illustrating what happens due to inadequate packaging and instead of rectifying the issue they are requesting more videos.
The only reason I did not upload my videos here is because I want to keep my business information private.
I am extremely disappointed with this purchase as I am at the losing end. I am left with no further option but to call this purchase a right-off.
Tedarikçinin yanıtı:
dear, so sorry for the damage. we are willing to re-ship goods for you, thanks for the support. and this time, we will ask shipping agent to pack well to avoid damage, thanks.
27 Apr 2024